Help Centre

Generated from Terrace's own feature manifest, so it stays in step with what the app actually does.

• Choosing your team
• Which matches Terrace shows
• Reading scores and form
• Getting the latest results
• Changing your accent colour
• No spoilers
• Home Screen widget
• Lock Screen widget
• Apple Watch app
• Full-time notifications
• Hidden touches
• When scores can't load

Choosing your team

Pick your favourite team the first time you open Terrace. You can change it at any time from Settings — Terrace follows one team at a time.

Next, Terrace asks how you want results: show the score as soon as it's in, or keep each new result covered until you reveal it — there's an example card to scratch so you can try it first. If you choose to keep them covered, a result from the last 12 hours starts covered too, in case you're about to watch it. Then Terrace tells you what its full-time notification says before iOS asks whether to allow it; choose Not now and you can turn notifications on later in Settings.

If your team isn't in the Premier League this season — after relegation, for example — the app and your Watch tell you so and show the team list again, and your widgets say "Not in the Premier League this season" until you choose another team. Your team is the same on your iPhone and Apple Watch: change it on one and the other follows, straight away when they're near each other and through iCloud otherwise.

Which matches Terrace shows

Terrace covers Premier League matches only. Cup ties and European fixtures don't appear, so the next league fixture you see may not be your team's very next match. Your recent results and form guide follow the same rule. A fixture today or tomorrow says so. While your team is playing, that match stays as the next league fixture, showing "In play" where the kickoff time was, then "Result due" once the match should be over, until the result arrives. The table position is left out until full time, since the live table would give away the score.

Reading scores and form

Scores are written home side first, as in the papers — Chelsea 4–3 Brighton — in the app, on the large widget and on Apple Watch. Your own team's name is the dimmer of the two, so the opponent and the score stand out. The form guide reads left to right, from oldest to most recent: W is a win, filled in your accent colour; D is a draw, outlined; L is a loss, in grey.

Getting the latest results

Pull down on the main screen and the floodlights come on, a column at a time. When they're all lit, let go: Terrace checks for new results, then tells you it's up to date. Opening the app updates it too. A result usually appears within about 15 minutes of the final whistle — the data provider takes several minutes to confirm it, and Terrace's server checks every five — and the time at the bottom of the main screen tells you when the results were last updated.

Changing your accent colour

Tap the gear icon to open Settings, then pick an accent: white, which is the default, or one of eight colours. Your accent is also the colour of a win in the form guide — draws stay outlined and losses stay grey whichever you choose, so your results always read the same way. The change applies to the app and your widgets straight away, and your Apple Watch uses the colour you choose on your iPhone.

No spoilers

Choose it when you first open Terrace, or turn on Hide new results under No spoilers in Settings later, and each new result stays hidden in the app, on your Home Screen and Lock Screen widgets and on Apple Watch until you reveal it — results already on screen stay visible. In the app, scratch away nearly all of the foil covering a hidden result to see the score; on Apple Watch, tap the hidden result and turn the Digital Crown to peel the foil away (with VoiceOver, double-tap instead). If several are waiting, you reveal them one at a time, oldest first. While a result is hidden, the form guide shows a question mark in its place and the table position and points are hidden too, since they'd give it away; widgets show "Tap to reveal", and tapping one opens the app.

The setting is the same on your iPhone and Apple Watch: turn it on or off on either, and the other follows, just as your team does. While it's on, a crossed-out eye appears beside the Settings gear on the main screen; tap it for a reminder of what's hidden and how many results are waiting.

A widget you've set to a different team shows that team's results, except a match against your own team that you haven't revealed yet: that stays hidden, along with anything after it, until you reveal it in the app.

Home Screen widget

Add the Terrace widget from your Home Screen widget gallery in small, medium or large size. The small and medium sizes show your last five results with each opponent's three-letter code beneath, so you can see who each result was against; the large size lists the five games with the score, home side first, the date and any tag such as Clean sheet — a result hidden by No spoilers shows only who played and when. It shows the team you chose in the app, and changes whenever you pick a new one.

To show a different team on one particular widget, touch and hold it, tap Edit Widget and pick that team from the list. To have it follow the app again, choose Same as the app at the top of the list. With No spoilers on, a widget set to a different team still hides a match against your own team until you've revealed it. Widgets update just after each of your team's matches, when a full-time notification arrives, and every few hours otherwise. Opening Terrace on your iPhone updates them straight away — which is also the quickest way for a team you changed on your Apple Watch to reach them.

Lock Screen widget

To add a Terrace widget to your Lock Screen, touch and hold the Lock Screen, tap Customise and choose Terrace from the widget list. The inline style sits beside the date and shows your team's name (or its code when space is short), recent form as letters — like DDWD — and the next opponent and day when there's room. The circular style shows your last five results as a ring around the team code, oldest at the lower left and most recent at the lower right, with a solid segment for a win, an outline for a draw and a dimmer one for a loss. The rectangular style shows your team, table position, form and next fixture. All three show the team you chose in the app, and they follow No spoilers: a hidden result appears as a question mark or a dashed segment.

Apple Watch app

Terrace's Watch app comes with the iPhone app: install it on your Apple Watch from the Watch app on your iPhone. It shows your team, table position and last five results, with your most recent result straight underneath, then your next fixture and recent results, with scores home side first. It fetches them itself, so it works even when your phone isn't nearby. It uses the team you chose on your iPhone; if that hasn't arrived yet, it asks you to choose one the first time you open it. Swipe left to open Settings, where you can change your team or turn No spoilers on or off, and your iPhone follows. The Watch uses the accent colour you picked on your iPhone.

Full-time notifications

When you first open Terrace, it tells you what the notification says, then iOS asks whether to allow it. If you reinstall Terrace, your team comes back from iCloud and the first questions are skipped, but you still see what the notification says before iOS asks again. If you say yes, you get one when your team's match ends, once the result is confirmed: usually within about 15 minutes of the final whistle, rather than the instant it blows.

To check whether they're on, open Settings in Terrace and look under Notifications. Tap Full-time notifications to be asked, if Terrace hasn't asked yet, or to open Terrace's notification settings in iOS Settings, where you can turn them on or off at any time.

With No spoilers off, the notification carries the final score. With No spoilers on, it tells you the match has finished and your result is waiting, and never shows the score — open Terrace to reveal it.

Hidden touches

When scores can't load

If your connection drops or the score service is unavailable, Terrace keeps showing the last results it successfully loaded, with a "last updated" time so you know how fresh they are, rather than an error or a blank widget. Only if nothing has ever loaded — opening Terrace for the first time while offline, say — will you see a "Can't reach Terrace" screen, where you can try again or open Settings. Scores in Terrace are delayed by design rather than live, so they appear shortly after a match ends rather than updating minute by minute.